Covid-19 Hygiene Measures

For a relaxed holiday at the Magdalena

Updated cancellation policy
The following cancellation policy applies when a trip cannot be started or has to be curtailed due to Covid-19 reasons.

We welcome you with the 2-G-rule from the winter season 2021/2022:



  • a complete immunisation (after receiving the second vaccination, the validity period is 360 days) or
  • a medical certificate of recovery or official certificate of isolation (valid for 180 days after expired infection)

Sufficient hand-sanitiser dispensers are distributed throughout the hotel.

No mask requirement in the entire hotel area for guests and employees

All personnel are tested weekly for Covid-19.

The swimming pool and spa area are open in accordance with the prescribed hygiene measures.

Face masks and protective gloves are available to our guests on request.

The hygiene and safety measures are regularly adapted to meet the current requirements of the Federal Ministry.

Thorough cleaning and disinfection of all rooms and outside areas at regular intervals (particular focus on critical points such as handrails, door handles, work surfaces, lifts, changing areas, toilets etc.).

Room cleaning is done according to a strict routine.

The Zillertal cable car companies have developed a safety concept and code of conduct which you can read about here.

You will find the latest information about the general Corona situation in Tyrol, together with safety measures and codes of conduct here.

Restaurant: we will be pleased to allocate you a table that is reserved for you for the entire length of your stay. There is a dispenser with hand sanitiser at the start of the buffet route. It is obligatory to disinfect your hands before serving yourself from the buffet. The kitchen, buffet area and relevant utensils are cleaned and disinfected regularly.